Privacy Policy
This privacy policy applies
between you, the User of this Website and Venue Tours, the owner and provider of
this Website. Venue Tours takes the privacy of your information very seriously.
This privacy policy applies to our use of any and all Data collected by us or
provided by you in relation to your use of the Website.
Please read this privacy policy
carefully.
Definitions and interpretation
1.
In this privacy policy, the following
definitions are used:
2.
In this privacy policy, unless the context
requires a different interpretation:
a.
the singular includes the plural and vice
versa;
b.
references to sub-clauses, clauses, schedules
or appendices are to sub-clauses, clauses, schedules or appendices of this
privacy policy;
c.
a reference to a person includes firms,
companies, government entities, trusts and partnerships;
d.
"including" is understood to mean "including
without limitation";
e.
reference to any statutory provision includes
any modification or amendment of it;
f.
the headings and sub-headings do not form part
of this privacy policy.
Scope of this privacy policy
3.
This privacy policy applies only to the
actions of Venue Tours and Users with respect to this Website. It does not
extend to any websites that can be accessed from this Website including, but not
limited to, any links we may provide to social media websites.
4.
For purposes of the applicable Data Protection
Laws, Venue Tours is the "data controller". This means that Venue Tours
determines the purposes for which, and the manner in which, your Data is
processed.
Data collected
5.
We may collect the following Data, which
includes personal Data, from you:
a.
name;
b.
contact Information such as email addresses
and telephone numbers;
c.
demographic information such as postcode,
preferences and interests;
d.
IP address (automatically collected);
e.
web browser type and version (automatically
collected);
f.
operating system (automatically collected);
g.
in each case, in accordance with this privacy
policy.
How we collect Data
6.
We collect Data in the following ways:
a.
data is given to us by you; and
b.
data is collected automatically.
Data that is given to us by you
7.
Venue Tours will collect your Data in a number
of ways, for example:
a.
when you contact us through the Website, by
telephone, post, e-mail or through any other means;
b.
when you register with us and set up an
account to receive our products/services;
c.
when you elect to receive marketing
communications from us;
d.
when you use our services;
in each case, in accordance with
this privacy policy.
Data that is collected automatically
8.
To the extent that you access the Website, we
will collect your Data automatically, for example:
a.
we automatically collect some information
about your visit to the Website. This information helps us to make improvements
to Website content and navigation, and includes your IP address, the date, times
and frequency with which you access the Website and the way you use and interact
with its content.
b.
we will collect your Data automatically via
cookies, in line with the cookie settings on your browser. For more information
about cookies, and how we use them on the Website, see the section below, headed
"Cookies".
Our use of Data
9.
Any or all of the above Data may be required
by us from time to time in order to provide you with the best possible service
and experience when using our Website. Specifically, Data may be used by us for
the following reasons:
a.
internal record keeping;
b.
transmission by email of marketing materials
that may be of interest to you;
in each case, in accordance with
this privacy policy.
10.
We may use your Data for the above purposes if
we deem it necessary to do so for our legitimate interests. If you are not
satisfied with this, you have the right to object in certain circumstances (see
the section headed "Your rights" below).
11.
For the delivery of direct marketing to you
via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
a.
soft opt-in consent is a specific type of
consent which applies when you have previously engaged with us (for example, you
contact us to ask us for more details about a particular product/service, and we
are marketing similar products/services). Under "soft opt-in" consent, we will
take your consent as given unless you opt-out.
b.
for other types of e-marketing, we are
required to obtain your explicit consent; that is, you need to take positive and
affirmative action when consenting by, for example, checking a tick box that
we'll provide.
c.
if you are not satisfied about our approach to
marketing, you have the right to withdraw consent at any time. To find out how
to withdraw your consent, see the section headed "Your rights" below.
12.
When you register with us and set up an
account to receive our services, the legal basis for this processing is the
performance of a contract between you and us and/or taking steps, at your
request, to enter into such a contract.
Who we share Data with
13.
We may share your Data with the following
groups of people for the following reasons:
a.
our employees, agents and/or professional
advisors - for employees to contact them in regards to their enquiry to uptake
our services;
in each case, in accordance with
this privacy policy.
Keeping Data secure
14.
We will use technical and organisational
measures to safeguard your Data, for example:
a.
access to your account is controlled by a
password and a user name that is unique to you.
b.
we store your Data on secure servers.
15.
Technical and organisational measures include
measures to deal with any suspected data breach. If you suspect any misuse or
loss or unauthorised access to your Data, please let us know immediately by
contacting us via this e-mail address: info@venuetours.co.uk.
16.
If you want detailed information from Get Safe
Online on how to protect your information and your computers and devices against
fraud, identity theft, viruses and many other online problems, please visit
www.getsafeonline.org. Get Safe Online is supported by HM Government and leading
businesses.
Data retention
17.
Unless a longer retention period is required
or permitted by law, we will only hold your Data on our systems for the period
necessary to fulfil the purposes outlined in this privacy policy or until you
request that the Data be deleted.
18.
Even if we delete your Data, it may persist on
backup or archival media for legal, tax or regulatory purposes.
Your rights
19.
You have the following rights in relation to
your Data:
a.
Right to access - the right to request (i) copies of the
information we hold about you at any time, or (ii) that we modify, update or
delete such information. If we provide you with access to the information we
hold about you, we will not charge you for this, unless your request is
"manifestly unfounded or excessive." Where we are legally permitted to do so, we
may refuse your request. If we refuse your request, we will tell you the reasons
why.
b.
Right to correct - the right to have your Data rectified if it
is inaccurate or incomplete.
c.
Right to erase - the right to request that we delete or
remove your Data from our systems.
d.
Right to restrict our use of your Data - the right to "block" us from using your
Data or limit the way in which we can use it.
e.
Right to data portability - the right to request that we move, copy or
transfer your Data.
f.
Right to object - the right to object to our use of your Data
including where we use it for our legitimate interests.
20.
To make enquiries, exercise any of your rights
set out above, or withdraw your consent to the processing of your Data (where
consent is our legal basis for processing your Data), please contact us via this
e-mail address: : info@venuetours.co.uk.
21.
If you are not satisfied with the way a
complaint you make in relation to your Data is handled by us, you may be able to
refer your complaint to the relevant data protection authority. For the UK, this
is the Information Commissioner's Office (ICO). The ICO's contact details can be
found on their website at https://ico.org.uk/.
22.
It is important that the Data we hold about
you is accurate and current. Please keep us informed if your Data changes during
the period for which we hold it.
Links to other websites
23.
This Website may, from time to time, provide
links to other websites. We have no control over such websites and are not
responsible for the content of these websites. This privacy policy does not
extend to your use of such websites. You are advised to read the privacy policy
or statement of other websites prior to using them.
Changes of business ownership and control
24.
Venue Tours may, from time to time, expand or
reduce our business and this may involve the sale and/or the transfer of control
of all or part of Venue Tours. Data provided by Users will, where it is relevant
to any part of our business so transferred, be transferred along with that part
and the new owner or newly controlling party will, under the terms of this
privacy policy, be permitted to use the Data for the purposes for which it was
originally supplied to us.
25.
We may also disclose Data to a prospective
purchaser of our business or any part of it.
26.
In the above instances, we will take steps
with the aim of ensuring your privacy is protected.
Cookies
27.
This Website may place and access certain
Cookies on your computer. Venue Tours uses Cookies to improve your experience of
using the Website and to improve our range of services. Venue Tours has
carefully chosen these Cookies and has taken steps to ensure that your privacy
is protected and respected at all times.
28.
All Cookies used by this Website are used in
accordance with current UK and EU Cookie Law.
29.
Before the Website places Cookies on your
computer, you will be presented with a message bar requesting your consent to
set those Cookies. By giving your consent to the placing of Cookies, you are
enabling Venue Tours to provide a better experience and service to you. You may,
if you wish, deny consent to the placing of Cookies; however certain features of
the Website may not function fully or as intended.
30.
This Website may place the following Cookies:
31.
You can find a list of Cookies that we use in
the Cookies Schedule.
32.
You can choose to enable or disable Cookies in
your internet browser. By default, most internet browsers accept Cookies but
this can be changed. For further details, please consult the help menu in your
internet browser.
33.
You can choose to delete Cookies at any time;
however you may lose any information that enables you to access the Website more
quickly and efficiently including, but not limited to, personalisation settings.
34.
It is recommended that you ensure that your
internet browser is up-to-date and that you consult the help and guidance
provided by the developer of your internet browser if you are unsure about
adjusting your privacy settings.
35.
For more information generally on cookies,
including how to disable them, please refer to aboutcookies.org. You will also
find details on how to delete cookies from your computer.
General
36.
You may not transfer any of your rights under
this privacy policy to any other person. We may transfer our rights under this
privacy policy where we reasonably believe your rights will not be affected.
37.
If any court or competent authority finds that
any provision of this privacy policy (or part of any provision) is invalid,
illegal or unenforceable, that provision or part-provision will, to the extent
required, be deemed to be deleted, and the validity and enforceability of the
other provisions of this privacy policy will not be affected.
38.
Unless otherwise agreed, no delay, act or
omission by a party in exercising any right or remedy will be deemed a waiver of
that, or any other, right or remedy.
39.
This Agreement will be governed by and
interpreted according to the law of England and Wales. All disputes arising
under the Agreement will be subject to the exclusive jurisdiction of the English
and Welsh courts.
Changes to this privacy policy
40.
Venue Tours reserves the right to change this
privacy policy as we may deem necessary from time to time or as may be required
by law. Any changes will be immediately posted on the Website and you are deemed
to have accepted the terms of the privacy policy on your first use of the
Website following the alterations.
Cookies
Below is a list of the cookies
that we use. We have tried to ensure this is complete and up to date, but if you
think that we have missed a cookie or there is any discrepancy, please let us
know.
Strictly necessary
We use the following strictly
necessary cookies:
We use the following
analytical/performance cookies:
We use the following functionality
cookies:
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